Sompo Insurance Thailand partners with Collinson International to provide access to airport lounges and travel experiences in the case of flight disruptions

Travellers Gain Seamless Access to Travel Insurance Services with New Partnership.

The Partnership: A New Era for Travellers

Collinson International, a leading provider of travel services, has partnered with Sompo Insurance Thailand to offer a seamless travel experience to its customers.

Flight delays can have a profound impact on passengers, affecting their mental and financial well-being.

The region is home to some of the world’s busiest airports, including Tokyo’s Narita and Haneda airports, and Singapore’s Changi Airport. The impact of flight delays on passengers is significant, with many experiencing stress, anxiety, and financial losses due to missed connections and additional travel costs.

The Impact of Flight Delays on Passengers

Flight delays can have a profound impact on passengers, affecting not only their travel plans but also their mental and financial well-being.

The SmartDelayTM solution will be available to all Sompo TravelJoy policyholders, regardless of their location or travel plans.

Integrating SmartDelayTM into Sompo TravelJoy

Collinson International, a leading provider of travel-related services, has announced the integration of its SmartDelayTM solution into Sompo TravelJoy, a travel insurance policy offered by Sompo Insurance. This integration aims to enhance the travel experience of policyholders by providing them with access to airport lounges and travel experiences as soon as a flight delay occurs.

Benefits of SmartDelayTM

The SmartDelayTM solution offers several benefits to policyholders, including:

Real-time access to airport lounges: Eligible policyholders will automatically receive a digital lounge access voucher as soon as a flight delay occurs, allowing them to relax and unwind in a comfortable environment. Convenience and flexibility: With SmartDelayTM, policyholders can redeem their lounge access voucher at their convenience, without the need to physically visit an airport lounge. Enhanced travel experience: By providing access to airport lounges and travel experiences, SmartDelayTM aims to enhance the overall travel experience of policyholders, making their journey more enjoyable and stress-free. ## How SmartDelayTM Works*

How SmartDelayTM Works

The SmartDelayTM solution works by integrating with Sompo TravelJoy’s policyholder database, allowing eligible policyholders to automatically receive a digital lounge access voucher as soon as a flight delay occurs.

90% of respondents in a survey conducted by Collinson International stated that they would be willing to pay for lounge access during a flight delay.

The Rise of Airport Lounge Access

Airport lounge access has become increasingly popular in recent years, with many airlines and travel companies partnering with lounge providers to offer exclusive benefits to their customers.

Sompo TravelJoy’s “Plan C” Policy

Sompo TravelJoy, a leading travel insurance provider, offers a unique policy called “Plan C” that provides exclusive benefits to its policyholders. This policy is designed to offer a sense of security and comfort to travelers, especially those who are prone to flight delays.

Key Benefits of Plan C

Complimentary access to airport lounges

Complimentary travel experiences

Delayed flight compensation

How Plan C Works

Plan C is designed to provide benefits to policyholders who are departing from or arriving to Thailand. When a policyholder’s flight is delayed by 1 hour, they can enjoy complimentary access to airport lounges and travel experiences. This means that policyholders can relax and unwind in a comfortable environment while they wait for their flight to be rescheduled.

Travel Experiences

Sompo TravelJoy’s “Plan C” policy offers a range of travel experiences that policyholders can enjoy. These experiences include:

Airport lounge access: Policyholders can enjoy complimentary access to airport lounges, where they can relax and unwind while they wait for their flight. Travel vouchers: Policyholders can receive travel vouchers that they can use to book flights, hotels, or other travel-related expenses. Personalized travel assistance: Policyholders can receive personalized travel assistance from Sompo TravelJoy’s team of experts.

Enjoy a seamless and personalized travel experience with Priority Pass.

With a focus on providing a seamless and personalized experience, Collinson International aims to make travel more enjoyable and convenient for its members.

The History of Priority Pass

Priority Pass was founded in 1992 by Collinson International, with the goal of providing a unique and exclusive airport lounge experience to travellers. The programme quickly gained popularity, and by the early 2000s, it had expanded to over 100 airports worldwide. In 2011, Collinson International acquired the programme, solidifying its position as the leading airport experiences provider.

Key Features of Priority Pass

Global Network: Priority Pass has a vast network of over 1,700 lounges and travel experiences in 725 airports across 145 countries. Personalized Experience: Members can enjoy a tailored experience, with access to amenities such as gourmet food, fine wines, and comfortable seating. Convenience: Priority Pass offers a seamless and hassle-free experience, allowing members to relax and unwind before their flight. * Flexibility: Members can choose from a range of lounge options, including business class lounges, first class lounges, and even private suites.

Providing personalized solutions to meet the evolving needs of our customers.

Our company is a subsidiary of Sompo Holdings, a global insurance company with a rich history dating back to 1900. With a presence in over 30 countries, Sompo Holdings has established itself as a leading player in the global insurance industry.

Our History and Mission

Sompo Thailand was established in 1993 as a joint venture between Sompo Holdings and a local Thai company. Since then, we have grown to become one of the largest insurance companies in Thailand, with a strong presence in the local market. Our mission is to provide the best possible solutions for our customers, while maintaining a commitment to quality, integrity, and innovation.

Our Values

At Sompo Thailand, we value:

Customer satisfaction: We strive to understand our customers’ needs and provide personalized solutions that meet their expectations. Innovation: We invest in research and development to stay ahead of the curve and provide cutting-edge solutions. Quality: We are committed to delivering high-quality products and services that exceed our customers’ expectations.